These Terms of Service ("Terms") govern your use of traintravatic.shop (the "Site") and the telephone concierge service it advertises, operated by traintravatic.shop. By using the Site or calling the number listed on it, you agree to these Terms. If you do not agree, please do not use the Site or call the number.
1. Who We Are
traintravatic.shop operates an independent, telephone-based train travel concierge that helps travelers compare corridors, classes, and connections and complete a booking by phone. We are not a railroad, transit authority, or ticketing agency, and we are not affiliated with, endorsed by, or sponsored by Amtrak or any rail operator. Any bookings made through a call are processed by us or by a third-party booking partner acting on your behalf.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use this Site or the service it advertises.
3. Description of Service
The Site displays a telephone number. When you call, a representative will discuss available routes, classes, and fares and, if you choose to proceed, assist in booking a ticket on your behalf with the relevant carrier. Fares, availability, and schedules are subject to change and are ultimately controlled by the carrier, not by us.
4. No Guarantee of Fares or Availability
We make reasonable efforts to find competitive fares, but we do not guarantee that any specific fare, seat, or schedule will be available at the time of your call, and prices quoted verbally are subject to confirmation and change until a booking is finalized.
5. Fees
The concierge service itself does not charge you a fee beyond the ticket fare you agree to when a booking is completed. This Site earns compensation from advertising, not from a markup disclosed separately to you; see our Disclaimer for details.
6. Acceptable Use
You agree not to use the Site to: (a) violate any law; (b) transmit unlawful, harassing, or fraudulent content; (c) attempt to interfere with the Site's operation or security; or (d) misrepresent your identity when booking travel.
7. Third-Party Links & Partners
The Site may reference or connect you to third-party booking partners or carriers. We are not responsible for the content, policies, or practices of those third parties, and your booking will also be subject to the applicable carrier's own conditions of carriage.
8. Disclaimers
THE SITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY QUOTED FARE WILL REMAIN AVAILABLE.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TRAINTRAVATIC.SHOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM YOUR USE OF THE SITE OR SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT OF ANY SERVICE FEE YOU PAID DIRECTLY TO US, IF ANY.
10. Indemnification
You agree to indemnify and hold traintravatic.shop harmless from any claims, losses, or expenses arising from your misuse of the Site or violation of these Terms.
11. Changes to These Terms
We may revise these Terms at any time by posting an updated version on this page. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the [State of incorporation], United States, without regard to conflict-of-law principles, unless otherwise required by applicable consumer protection law.
13. Contact Us
traintravatic.shop
Email: help@traintravatic.shop
Phone: (888) 838-5232